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 22 reviews
My Plumbers For Life

Imagine my surprise when I woke up to low water pressure one day. Turns out, it's common for old piping to crack when it's cold in the ground- who knew? Pacific Plumbing and Drain was the only plumber who would re-arrange things to come out that day, and they were quick to not only give me an estimate, but also to set up the drilling of my new water main. Jon and Alex worked quickly and efficiently to have me back in service in just a couple, and the office staff was kind and understanding, even answering a million questions. I'm sure they were tired of hearing from me, but they never acted like it. They are now my plumbers for life.

Fast and Professional

Extremely friendly, fast and professional service! The weather is awful outside and we had a pipe burst outside on our back deck; we called their 24/7 number and had someone out within 90 minutes to do a quick and efficient fix for our home. Would definitely recommend them to anyone that needs assistance in this nasty weather.

Thoughtful and Caring

Thoughtful and caring!I am so happy and so grateful for Pacific Plumbing and Drain.On Friday, I lost grip on an important piece of family jewelry down my bathroom drain. I found Pacific Plumbing and Drain on yelp and thought...I have nothing to lose.I spoke with Erin on the phone and she was wonderful, caring, just the person you'd hope would pick up in this type of situation! She worked with the owners to create a plan and Jon came out today.I showed him the lay of the land and he started to work. He was patient as I watched over his shoulder as he waded to years of gunk and build up...carefully examining each lump for a bit of shine. It wasn't in the drain and he suggested we could go down to main catch for my building, but the reality was that even if we did locate it from there, it would be a very expensive project of digging and pushing. At that point I decided it wasn't worth the expense.Jon did not give up. As he was examining the sink one last time, he said he saw something, that he just couldn't believe---my jewelry was stuck in the overflow hole! It hadn't even made it to the trap. A few minutes later, the earring that had been passed down from generation to generation dating back to the 1800s was home to me!Thank you, ErinThank you, JonThank you, Pacific Plumbing and Drain

They Saved the Day!

So it was the morning of my annual Christmas Party when my garbage disposal dies! I was hosting a very fancy dinner in just a few short hours and of course it was the weekend right before Christmas! I called a number of plumbers that I found online, all of which claimed to have 24-hour emergency services. No one answered and worse than that, none called back after I left a message. Not only did Pacific Plumbing and Drain Services answer as soon as I called, the secretary said that I would have someone at my house in 2-3 hours! David came to the rescue in 2.5 hours and I had a new garbage disposal installed in 20 minutes flat! He knew I was hosting a party very shortly and was so conscientious about the cleanup as well! Thank you David and Pacific Plumbing and Drain, you saved the day!!!

So Relieved!

Just days after moving into my first home, I was stunned to find out that my main water line had started leaking (and quickly!) the week of Christmas. I called dozens of plumbers, and none of them could get to me to even DIAGNOSE the issue for a full week, until I called Pacific Plumbing and Drain. They were able to fit me in and have someone come out to take a look the very next day, and I was able to have the replacement done a couple days later on Christmas Eve, when most of the other guys were going to be able to come out to diagnose! I spoke to Jessica in the office most of the time, and she was outstanding in answering all of my questions and being so friendly. Alex came out to diagnose the problem quickly, giving an honest diagnosis and fair estimate, and John and Scott did outstanding, prompt work on my house, all with the BEST customer service. They fully explained the whole repair to me, and even came out the next day to finish up filling in the stone sidewalk on their own time. I plan on recommending Pacific Plumbing and Drain to anyone I know that needs plumbing service, and am hapy to know that I now have the number of a good, reliable plumber for my home. Thanks again!

Broken Water Pipe

Had a broken water pipe on Thanksgiving Day. PPD was able to schedule a visit on Friday. David was great and very professional, answered ALL of my many questions patiently and fully. Great service, we are very happy with the service.

Hands down the best!

The best plumbing company in Vancouver, WA! I have called many to compare customer service and their's is 100% across the board, from when you fist call to schedule your appointment, to when the plumber comes and fixes your problem (While explaining what happened to cause the issue, how to avoid it in the future, making sure to wipe their feet before entering your home, and cleaning up after the work is done, everyone is so friendly and personable. I would pay big money for this service in the future, but I don't have to because their rates are competitive to other companies (I've had horrible experiences with just over the phone). If you want the job done well and correct look no futher this is your company!

Will Definitely Hire Again!

Our veterinary hospital has used them twice now in the last couple years for major clogs in both our kennel area and more recently in our grooming facility. Jon was responsive, friendly, professional and informative. We thought we were having sewage backflow (turned out to be years worth of soap scum and pet hair) so asked for them to come out quickly. John was out within a few hours and even called to let us know when he was on the way. Cleared everything up beautifully and discussed future upkeep recommendations. Would highly recommend and will definitely use again.

Thanks for excellent service!

I tried several different companies trying to get my hot water heater going. First I tried a very "reputable" company and their customer service was terrible, plus I was going to have to wait a week. Then I tried Home Depot and not only were they expensive, they were going to charge me for "extra" things like removing my hold hot water heater. So I called Pacific Plumbing and Drain. Not only did they come out on a weekend, but they didn't charge me for all the "extras" and they gave me fast, courteous service! It's nice to know that there are still companies out there that care about doing a good job right instead of just showing up and doing a poor job. Thanks PPD!


Jon was prompt in fixing our plumbing problem and was also very helpful in pointing things out in our new house that could become problems later.We would use Pacific again in a minute if needed!

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